FAQ

Questions before you walk.

Everything you need to know about how EraHopper works and what to expect on a quest

The basics

Do I need to download an app?

No. EraHopper runs entirely in your phone's mobile browser: no app store, no download, no account required before you buy. Just open the link and go. It works like a native app without the friction of installing one.

What do I need to bring?

Your phone and comfortable walking shoes. Headphones are strongly recommended. The narration is designed to feel like someone is speaking directly to you. You may also consider bringing water, snacks, and sun protection.

How long does each quest take?

Most quests take around two hours at a comfortable pace, including time to look around at each stop. You control the timing entirely. Stops unlock when you tap, so you can linger as long as you like. If you need to stop mid-quest, your progress is saved.

The experience

Is the history real?

Every quest is deeply rooted in authentic history. Narratives are drawn directly from primary sources: letters, diaries, newspaper accounts, and archival records. To create a seamless, immersive story, some guides are composite characters brought to life using true first-hand accounts from people who lived in that exact time and place. While dramatic framing connects the clues, every event, location, and historical detail remains strictly true to history.

Can I do a quest with friends or family?

Absolutely. Groups can share a single phone and speaker, or each person can follow along on their own device with headphones for the full immersive experience. Our first quest is recommended for 18+ due to adult themes. We are working on additional quests that are more family-friendly.

Can I go at my own pace?

Completely. No scheduled departures, no tour groups, no time limits. You buy a quest and walk it whenever you're ready. Once purchased, it's yours to revisit as many times as you like.

Are quests replayable?

Yes! You can replay a quest as many times as you like. Select quests feature branching storylines, giving you different narrative paths and outcomes to discover on future playthroughs.

Pricing & access

What is your refund policy?

If you haven't started a quest, we'll refund you in full, no questions asked. If you've started but hit a technical issue that prevented you from finishing, reach out at hello@erahopper.com and we'll make it right.

Still have questions?

Reach out anytime, or join the early access list for launch updates.

hello@erahopper.com